Privacy Policy

PRIVACY POLICY

Swift Response, LLC (“Swift”) respects and is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how and for what purposes your personal information is being collected, processed and used. We will take reasonable steps to ensure that your personal information will be used only in ways consistent with this Privacy Policy. This Privacy Policy shall apply to all information collected on or through Swift’s website, located at “https://flexseal.ca , as well as all online features, services, and programs offered by Swift (collectively, the “Website”).

Use of Information

Information collected by Swift is used for four main purposes. First, we collect information to improve the Website by determining which of our areas and features are most popular. Second, we collect information to personalize the experience of the users of the Website. For example, users of some of the features of the Website may be required to create a User Account, UserlD, and password in order to access those features. Third, we collect information to enable our users to participate in features, services, programs, and other activities from time to time. Fourth and finally, we collect information (such as credit card information) to enable our users to purchase our products directly through the Website.

In order to participate in many features and services of the Website, we may ask that you provide us with certain specific information, such as your full name, company information, mailing address, telephone number, e-mail address, gender, personal interests, and other information specific to you. You may choose whether or not to provide us with this information, but if you choose not to provide any required information, your experience on the Website may be diminished and some features may not be available or may not work as intended. If you choose not to provide the required credit card information, you may not be able to purchase products through the Website.

Credit Card Information

The online store at the Website is designed to protect the privacy of your credit card information, name, address, e-mail, and any other information you provide us. Swift is committed to data security with respect to information collected on the Website. We offer the industry standard security measures available by utilizing a Secure Socket Layer (“SSL”) connection. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1.800.313.8772 . It is our practice to contact customers if a problem should arise with your purchase or if we need to send you a normal business communication regarding your purchase.

How Information is Collected

IP Address

Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” (or IP) address. When a user requests a web page from the Website, our web servers automatically recognize that user’s domain name and IP address. The domain name and IP address reveal nothing about the user other than the IP address from which the user has accessed the Website. We may use this information to examine our traffic in the aggregate, but we do not collect and evaluate this information for individuals. Our web servers do not automatically record e-mail addresses of users.

Cookies

From time to time, we and/or our affiliates and/or advertisers may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your Internet browser from a web server and stored on your computer’s hard drive. A cookie, by itself, cannot read data from your hard disk or read cookie files created by other websites. A cookie, by itself, does not damage your system. We may use cookies to identify and keep track of those areas of the Website that you have visited in the past in order to enhance your next visit to the Website. Our advertisers may also use cookies to ascertain how many times that you have seen an advertisement. We and our advertisers may use this information to better personalize the content, banners, and promotions that you see on the Website. You can choose whether or not to accept cookies by changing the settings of your Internet browser. If you choose not to accept cookies, your experience on the Website may be diminished, and some features may not be available or may not work as intended.

In addition to the other times or occasions on which we might disclose information about users of the Website, we might also disclose information when required by law or in the good-faith belief that such disclosure is necessary to: (i) comply with a legal process; (ii) enforce this Privacy Policy; (iii) respond to claims that any materials, documents, images, graphics, logos, designs, audio, video, and any other information provided from or on the Website violates the rights of third parties; or (iv) protect the rights, property or personal safety of Swift, its partners, Website users, or the public.

We use reasonable precautions to keep the information that is disclosed to us secure. We reserve the right to transfer information in connection with the sale or other disposition of all or part of Swift’s business or assets. Furthermore, we cannot and will not be responsible for any breach of security by any third party or for any actions of any third party that receives any of the information that is disclosed to us. The Website may also link to a variety of other websites, and the Website may contain advertisements of third parties. We are not and cannot be responsible for the privacy policies of those websites of third parties or how they treat information about their users.

Value Added Benefits

We may request that you provide us with the personal information identified in the “Use of Information” section of this Privacy Policy for the purposes identified in that section. Whenever we request personal information from a user of the Website, we will make an effort to indicate the purpose of the inquiry at the time the information is requested. In order to provide users of the Website with many of the added values and special offers of other organizations and retailers, we may provide some or all of your personal information to third-party companies that we consider reputable. Additionally, we may from time to time send e-mail to you announcing new features, services, or programs offered through the Website. You may also receive mailings, telephone calls, or other communications from other third-party companies. Users have the option of not participating in these value added benefits by following the procedure for withholding your personal information that is set forth at the end of this Privacy Policy.

When you create a User Account, UserID, and password on the Website, and when you participate in any of the features, services, or programs offered through the Website, we may request your full name, company information, mailing address, telephone number, e-mail address, gender, personal interests, and other relevant information specific to you. If you choose to purchase products directly through the Website, you will also be required to provide us with credit card information, your customer number (if you have one), and related information. This information will allow us to create your User Account and provide you with information that we believe will be important and relevant to you. This information may also be used by us to notify you of features, services, and programs that may be of interest to you.

Whenever we collect personal information about you, we will make an effort to include a link to this Privacy Policy on that page.

User Account, Password, and Security

For certain features available through the Website, we may require the use of encryption technologies provided for your protection or your use of a UserID and password after setting up a User Account. We use reasonable precautions to protect the privacy of your UserID, password, User Account information, and credit card information by utilizing an SSL connection. Accordingly, your UserID, password, User Account information, and credit card information are encrypted using an SSL connection and are not expected to be read in an intelligible form as they travel to the Website. You, however, are ultimately responsible for protecting your UserID, password, User Account information, and credit card information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You agree to: (i) immediately notify Swift of any unauthorized use of your UserID, password, or User Account, or any other breach of security and (ii) ensure that you exit from your User Account at the end of each session. While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the Intemet is secure, or that such transmissions are free from delay, interruption, interception or error.

Information From Children

The Website is not intended or designed to attract children under the age of 13. We do not collect personally identifiable data from any person that we know to be under the age of 13. If we learn that a user under the age of 13 is publicly posting or sharing personally identifiable information on or through the Website, then we will use reasonable measures to block that user from accessing these areas of the Website.

Parents should be aware that Swift’s Privacy Policy will govern our use of personal data, but also that information that is voluntarily given by children – or others – in chat sessions, e-mail exchanges, bulletin boards, or the like may be used by other parties to generate unsolicited communications. Swift encourages all parents to instruct their children in the safe and responsible use of their personal data while using the Internet.

European Union Users

Because the Website is accessible globally, the information that we collect may be made available to our affiliates, partners, and subsidiaries worldwide. For those users visiting us from the European Union, please note that Swift may transfer your personally identifiable data outside the European Union for use for any of the purposes described above. By using the Website and providing Swift with your personal data, you consent to such transfer of your personal data.

Privacy Outside the Website

The Website may contain various links to other websites, including links to various third-party service providers. Swift is not and cannot be responsible for the privacy practices or the content of any of those other websites. Other than under agreements with certain reputable organizations and companies, and except for third party service providers whose services you voluntarily elect to utilize, we do not share any of the personal information that you provide to us with any of the websites to which the Website links, although we may share aggregate, non-personally identifiable data with those other websites. Please check with those websites in order to determine their privacy policies and your rights under them.

Terms of Use

Your use of the Website will also be governed by Swift’s Terms of Use, which are accessible here: https://flexseal.ca/terms-and-conditions/

Governing Law; Forum

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Florida, United States of America, without reference to conflict of laws principles. The exclusive forum for all disputes arising out or relating in any way to this Privacy Policy or your use of the Website shall be the United States District Court for the Southern District of Florida and the Judicial Circuit Court of Florida for the 17^th Judicial Circuit. You are deemed to have consented to the personal jurisdiction and venue of the such courts, waived any objection to such jurisdiction and venue, and consented that any process, notice of motion or other application to such courts or a judge thereof may be served outside the State of Florida by registered or certified mail or by personal service, provided that a reasonable time for appearance is allowed.

Your Consent To This Privacy Policy

By using the Website, you consent to the collection and use of information by us as specified above or as we otherwise see fit unless you inform us otherwise by means of the procedure identified below. If we decide to change this Privacy Policy, we will make an effort to post those changes on our Website so that you will always be able to understand what information we collect, how we use that information, and under what circumstances we may disclose that information to others. We may use comments, information or feedback that you may submit in any manner that we may choose without notice or compensation to you.

If you have additional questions or comments of any kind, if you see anything on the Website that you think is inappropriate, or if you would like to have any or all of your personal information withheld from third-party organizations and companies and/or from third party service providers, please let us know by e-mail to support@flexsealproducts.com.